Course
Administrative Office Procedures (E1001)
Administrative Office Procedures (E1001)
Administrative Office Procedures This course provides a basic understanding of office procedures. It covers business continuity and succession, as well as the basic tools and processes required to function effectively. Business Office...
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Administrative Support Skills (E1012)
Administrative Support Skills (E1012)
Administrative assistants are a key part of most office environments. In the Administrative Support Skills course, participants will learn the core skills that will help them use their resources efficiently, manage your time wisely,...
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Basic Bookkeeping 101 (E1061)
Basic Bookkeeping 101 (E1061)
This course is suited to those looking to learn about basic bookkeeping, in a small business,club or association where there is a need to keep accounts. Learn all about ​Balance Sheets, Assets, Liabilities, Equity, Income Statements, Revenue,...
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Business Writing Skills Course (E1131)
Business Writing Skills Course (E1131)
Business Writing Skills Course ​Writing is a key method of communication for most people, and it's one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and...
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Call Centre Training (E1141)
Call Centre Training (E1141)
Call Center Training A well-trained Call Center is the heart of any operation. Call center employees who know how to handle the great variety of situations that present themselves with skill and professionalism will be an asset to the...
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Digital Citizenship (E1311)
Digital Citizenship (E1311)
Digital Citizenship The Internet has changed the way that people connect, communicate, and conduct business. The digital age has provided many benefits, but it does have a downside. Given the sheer volume of digital information that we send...
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Executive & Personal Assistant Skills (E1391)
Executive & Personal Assistant Skills (E1391)
Our Executive and Personal Assistant Skills course will show you what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper....
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Facilitation Skills Training (E1401)
Facilitation Skills Training (E1401)
The Facilitation Skills Training course can help any organization make better decisions. This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings....
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Presentation Skills (E1741C)
Presentation Skills (E1741C)
In this course participants will be provided with a strong set of skills to complement their current presentation skill-set. It will provide them with skills to make speaking in public less frightening and more enjoyable. The course includes...
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Proposal Writing (E1761C)
Proposal Writing (E1761C)
This course will take participants through each step of the proposal writing process, from understanding why they are writing a proposal; to gathering information; to writing and proofreading; to creating the final, professional product. A...
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