Managing Workplace Anxiety (E1571CR)


Description

This training course will provide participants with the resources to recognise and manage anxiety at work. By identifying symptoms and using the right coping skills, employees and mangers will be better suited to deal with work related stress and anxiety.

The workplace is one of the leading places where people experience stress and anxiety. Many people will experience it at some time in their career. Because of this everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.

It is normal to have some fear or feel out of place at work sometimes, but when the anxiety begins to control you and keep you from performing your normal activities it becomes a serious problem.For many workers that suffer from some sort of workplace anxiety, their productivity decreases and they fail to contribute to the job, which can make them more anxious. While there are many forms of workplace anxiety, we can all learn to overcome them by identifying the key problem and finding a way to manage them, before they manage you.

Course Objectives:
Explore different types of workplace anxieties
Learn to recognize symptoms and warning signs
Determine ways of coping and managing problems
Recognize common trigger and accelerants
Learn the difference between anxiety and common

Course Content:
Module One: Getting Started

Module Two: Common Types of Anxiety
Social Anxiety
Generalized Anxiety Disorder
Panic Disorder
Phobias
Case Study
Module Two: Review Questions

Module Three: Recognizing Symptoms in Others
Avoiding Social Situations
Difficulty in Accepting Negative Feedback
Difficulty in Focusing on Tasks
Irrational Fears
Case Study
Module Three: Review Questions

Module Four: Coping Strategies (I)
Keeping a Journal
Power of Positive Thinking
Have a “Me” Place You Can Go
Establish Attainable Goals
Case Study
Module Four: Review Questions

Module Five: Coping Strategies (II)
Talk With Friends and Family
Get Enough Sleep
Eating Well and Exercise
Begin Small and Build Up to Larger Challenges
Case Study
Module Five: Review Questions

Module Six: Don’t Avoid the Situation
It’s OK to Make a Mistake
Accept the Situation, and Move On
Avoidance Can Cause a Cycle of Anxiety
Identify the Trigger
Case Study
Module Six: Review Questions

Module Seven: Differences in Anxiety and Normal Nervousness
It Runs Along a Spectrum
Anxiety Can Happen Without a Cause
The Length of Time Symptoms Last
It’s an Exaggeration of Normal Feelings
Case Study
Module Seven: Review Questions

Module Eight: Physical Symptoms
Rapid Heartbeat
Panic Attack
Headache
Trembling or Shaking
Case Study
Module Eight: Review Questions

Module Nine: Recognize the Positive Aspects of Anxiety
It Alerts Us to Danger
Improves Self-Awareness
Can Be a Great Motivator
Prevent Mistakes
Case Study
Module Nine: Review Questions

Module Ten: Common Anxiety Triggers
Uncertainty or Fear of the Unknown
Holding in Feelings
Public Speaking/Speaking Up
Trying to Be Perfect
Case Study
Module Ten: Review Questions

Module Eleven: When to Seek Extra Help?
Feeling Overwhelmed
Physical Changes
Unable to Work or Function
Panic Attacks
Case Study
Module Eleven: Review Questions

Module Twelve: Wrapping Up
Words from the Wise

Content
  • Managing Workplace Anxiety v1.1
  • Managing Workplace Anxiety V1.1 Coursebook
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever