Supply Chain Management (E1861)


Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

This course has been designed to help you better understand supply chain management. In will provide you with a better understanding of how Supply Chain Management can improve and help almost any type of business.

Learning Goals:
Identify how supply chain management relates to:
· Customer satisfaction
· Improving performance
· Lowering costs
· Product development

Define the terms:
· Procurement
· Upstream and downstream
· Raw material
· Forecasting
· Carrying cost
· Inventory
· Order generation
· Order taking
· Order fulfillment
· Returns management

Understand the levels of supply chain management and their effects
· Strategic
· Tactical
· Operational

Comprehend the flows of supply chain management and data warehouses
· Product flow
· Information flow
· Finances flow

Take a look at inventory management
Study supply chain groups
Review tracking and monitoring methods
Examine supply chain event management.

Course Outline:
Module One: Getting Started

Module Two: Why Supply Chain Management?
Customer Satisfaction
Improving Performance
Lowering Costs
Product Development
Case Study
Module Two: Review Questions

Module Three: Key Terms (I)
Upstream and Downstream
Raw Material
Carrying Cost
Case Study
Module Three: Review Questions

Module Four: Key Terms (II)
Order Generation
Order Taking
Order Fulfillment
Returns Management
Case Study
Module Four: Review Questions

Module Five: Three Levels of Supply Chain Management
Strategic Level
Tactical Level
Operational Level
Bullwhip Effect
Case Study
Module Five: Review Questions

Module Six: Five Stages of Supply Chain Management
Case Study
Module Six: Review Questions

Module Seven: The Flows of Supply Chain Management
The Product Flow
The Information Flow
The Finances Flow
Data Warehouses
Case Study
Module Seven: Review Questions

Module Eight: Inventory Management
Levels of Inventory
Just-In-Time Inventory
Keeping Accurate Records
Inventory Calculator
Case Study
Module Eight: Review Questions

Module Nine: Supply Chain Groups
The Suppliers
The Producers
The Customers
The Customer’s Customers
Case Study
Module Nine: Review Questions

Module Ten: Tracking and Monitoring
Alert Generation
Stock Keeping Unit (SKU)
Case Study
Module Ten: Review Questions

Module Eleven: Supply Chain Event Management
Inventory Alerts
Supplier Alerts
Being Proactive
Case Study
Module Eleven: Review Questions

Module Twelve:
Words from the Wise

  • Supply Chain Management
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever