Team Building & Development

Virtual Team Building and Management (E1951)


The Virtual Team Building and Management course will give you the knowledge to work with the challenges and opportunities presented by virtual teams and succeed in a growing global workforce. With a virtual team you have the normal issues of a real life team, with the additional challenges resulting from distance, and varying time zones.

Virtual teams are growing in popularity since many companies continue to grow and expand in the digital age.

Learning to manage a team that we can’t physically see every day can be difficult.When we learn how to manage our local teams, as well as our virtual teams, we can form a group that works together to increase productivity and provides a new perspective on any project.

Course Objectives:
• Know the keys to establishing a virtual team

• Learn how to hold effective meetings and group sessions

• Learn effective ways to communicate with team members

• Use tools to build trust and confidence among employees

• Know how to handle poor performing employees

• Know how to manage a virtual team during any project.

Course Outline:
Module One: Getting Started

Module Two: Setting Up Your Virtual Team (I)
Choose Self-Motivated People with Initiative
Face to Face Meetings at First (Kick-off Meeting)
Diversity Will Add Value
Experienced with Technology
Case Study
Module Two: Review Questions

Module Three: Setting Up Your Virtual Team (II)
Personality Can Count as Much as Skills
Rules of Engagement
Setting up Ground Rules
Icebreakers and Introductions
Case Study
Module Three: Review Questions

Module Four: Virtual Team Meetings
Scheduling Will Always Be an Issue
Have a Clear Objective and Agenda
Solicit Additional Topics in Advance
Discourage Just Being a Status Report
Case Study
Module Four: Review Questions

Module Five: Communication (I)
Early and Often
Rules of Responsiveness
Face to Face When Possible
Choose the Best Tool
Case Study
Module Five: Review Questions

Module Six: Communication (II)
Be Honest and Clear
Stay in Constant Contact
Don’t Make Assumptions
Set Up Email Protocols
Case Study
Module Six: Review Questions

Module Seven: Building Trust
Trust Your Team and They Will Trust You
Beware of “Us vs. Them” Territorial Issues
Share Best Practices
Create a Sense of Ownership
Case Study
Module Seven: Review Questions

Module Eight: Cultural Issues
Respect and Embrace Differences
Be Aware of Different Work Styles
Know Your Team Members Cultural Background
Case Study
Module Eight: Review Questions

Module Nine: To Succeed With a Virtual Team
Set Clear Goals
Create Standard Operating Procedures (SOPs)
Build a Team Culture
Provide Timely Feedback
Case Study
Module Nine: Review Questions

Module Ten: Dealing With Poor Team Players
Manage Their Results, Not Their Activities
Be Proactive, Not Reactive
Check In Often
Remove Them
Case Study
Module Ten: Review Questions

Module Eleven: Choosing the Right Tools
Communication Software
Collaboration and Sharing Tools
Project Management Software
Use What Works for You and Your Team
Case Study
Module Eleven: Review Questions

Module Twelve:
Words from the Wise

  • Virtual Team Building
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever