Team Building & Development

High performance Teams Working Remotely (e1443C)


High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals.

With our High Performance Teams (Remote Workforce) workshop, participants will begin to see how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing how people react in a remote environment you will be setting up your high performance teams to achieve any task.

Bringing team members together through a virtual environment can be a challenge task. This short course identifies these challenges and helps your participants push through to success.

Coarse Goals:
At the end of this course, participants should be able to:
· Define high performance teams.
· Define remote workforce.
· Understand the characteristics of a high performance team.
· Understand how to create teamwork.
· Understand the importance of communication.
· Understand how to train your high performance team of remote employees.
· Learn how to manage a high performance team.
· Learn the techniques of an effective team meeting.

Course Overview:
Module One: Getting Started

Module Two: Remote Workforce
What is a Remote Workforce?
Types of Remote Workforce
Benefits of a Remote Workforce
Materials for Remote Workforce
Case Study
Module Two: Review Questions

Module Three: High Performance Teams
What is a High Performance Team?
Benefits of High Performance Teams
Leadership for High Performance Team
Understanding Team Dynamics
Case Study
Module Three: Review Questions

Module Four: Characteristics of High Performance Teams
Excellent Communication
Case Study
Module Four: Review Questions

Module Five: How to Create Teamwork
Identify Group & Individual Responsibilities
Give Permission to Take Action
Build Relationships between Team Members and Management
Give Feedback
Case Study
Module Five: Review Questions

Module Six: Types of Communication
Virtual Team Meetings
Telephone Conferences
Email Communication
Intranet, Webpage, and Social Media Communication
Case Study
Module Six: Review Questions

Module Seven: Training Your Team
Telecommute Training
Web-based Training
Peer to Peer Training
Training Assessment and Retraining
Case Study
Module Seven: Review Questions

Module Eight: Managing the Team
Tracking Team Performance
Counseling Employees
Positive Recognition for Employees
Training Never Stops!
Case Study
Module Eight: Review Questions

Module Nine: Effective Team Meeting How-to
Have a Clear Agenda
Use Screen Shots or References
Create a Safe Place
Team Meeting Don’ts
Case Study
Module Nine: Review Questions

Module Ten: Keep Happy and Motivated High Performance Team
Watch for Signs of Conflict or Unhappiness
Employee Feedback and Concerns
Give Opportunities for Additional Education
Impart Opportunities for Career Growth
Case Study
Module Ten: Review Questions

Module Eleven: “Don’ts” with High Performance Teams
Don't Forget to Share Success
Don't Delay in Responding
Don’t Assign Vague Responsibilities
Don’t Lead as a Dictator
Case Study
Module Eleven: Review Questions

Module Twelve: Wrapping Up
Words from the Wise

  • High Performance Teams - Remote Workforce
  • Coursebook
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 2 years